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This troubleshooting guide helps you diagnose and resolve common issues in GitOps workflows with Bytebase.

Common Issue Categories

Quick Diagnostics

Check System Status

# Verify Bytebase is accessible
curl -f $BB_URL/v1/actuator/info

# Test authentication
curl -H "Authorization: Bearer $BB_TOKEN" \
  $BB_URL/v1/actuator/info

View Recent Releases

# List releases in project
curl -X GET "$BB_URL/v1/projects/my-project/releases" \
  -H "Authorization: Bearer $BB_TOKEN"

Check Task Logs

  1. Navigate to the rollout in Bytebase UI
  2. Click on the failed task
  3. View execution logs for error details

Getting Help

If you’ve tried these solutions and still need help:
  1. Check documentation:
  2. Review logs:
    • Task execution logs in Bytebase UI
    • CI/CD workflow logs
    • Database server logs
  3. Community support:
  4. Enterprise support:
    • Contact your Bytebase account team
    • Submit support ticket via dashboard
    • Schedule technical consultation